(mohsina bano)
Jaipur/Udaipur : To promote innovative initiatives in Rajasthan's medical and health sector, the *Chief Minister’s Excellence Awards* are presented annually on *Civil Services Day. This year, **RNT Medical College, Udaipur* was honored at the state level. The award was presented to the college’s principal and controller, *Dr. Vipin Mathur, on April 21, 2025, at the state-level ceremony held at **HCM RIPA Institute, Jaipur, by Chief Minister **Mr. Bhajanlal Sharma*. This achievement is a matter of pride not only for RNT Medical College but also for the entire Udaipur division.
*Award-Winning Initiative: "Mera Aspatal Meri Jimmedari"*
Under the leadership of Dr. Mathur, the *“Mera Aspatal Meri Jimmedari” (My Hospital, My Responsibility)* initiative has set a remarkable example of integrating technology into hospital management and cleanliness. The initiative introduced a *QR code-based monitoring system* in hospitals, enabling patients, their families, and hospital staff to provide direct feedback on cleanliness, hospital services, and overall experiences to the control room. Over 254 complaints regarding toilet cleanliness were registered and resolved effectively. In addition, more than 171 suggestions and complaints related to services were also received and addressed. Those submitting complaints are awarded the title of "Chikitsalay Mitra" (Hospital Friend), and a thank-you message is sent from the principal if they provide their contact details.
*State-Level Recognition and Model for Replication*
In January 2024, during his visit to Udaipur, Chief Minister *Mr. Bhajanlal Sharma* praised the initiative and named it the *“Udaipur Model.”* Following its successful implementation, the *ACS Medical and Health Department* recommended adopting this system in all medical colleges across the state in March 2024.
The system has also been shortlisted at the *Global Digital Health Innovation Summit* in Mumbai and recognized at prestigious platforms such as the *SKOCH Order of Merit. Additionally, **RNT Medical College* received the *"Atal E-Governance State Award"* on March 28, 2025, at the *IT Day Ceremony* in Jaipur for the *“Chief Minister Ayushman Arogya (MAA) Scheme QR Code System,”* which has enhanced transparency and accessibility in digital health services.
*Technical Role*
The *Community Medicine Department* of RNT Medical College was responsible for the technical development of the entire system, which was created at virtually no cost. This initiative has become a model, with recommendations for its adoption across the state.
*Dr. Vipin Mathur’s Statement*
On receiving the award, Dr. Vipin Mathur stated:
“Cleanliness and patient-centered care are our top priorities. 'Mera Aspatal Meri Jimmedari' is not just an initiative but a public participation movement. Receiving the Chief Minister’s Excellence Award is an immense honor and source of inspiration for us. This day will always be memorable for our institution.”
The *“Mera Aspatal Meri Jimmedari”* initiative stands as a unique example of cleanliness, accountability, and citizen participation. The model, recognized by the Chief Minister, could serve as an example not only for Rajasthan but for other states as well. This award represents a success story of innovation, dedication, and collective effort that is elevating public service to new heights.